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** This viewable contract does not include the sample contract title information which is specific
to the vehicle. To view and print a complete sample contract, please clicl on the "Printer Friendly"
link above. **
* New vehicle plans purchased are plans that have a term of 36 months or greater with
mileage combinations of 50,000 miles or greater.
* Used vehicle plans purchased are plans that have a term of 48 months or less with mileage
combinations of 48,000 miles or less.
* All vehicle plans require a mandatory "Waiting Period" before Coverage takes effect. The
"Waiting Period" = 30 days and 1,000 miles from the Contract Purchase Date and Odometer
Mileage at Contract Purchase Date. 30 days and 1,000 miles will be added to the term of
Your Contract.
The definition of "We, Us and Our" used frequently throughout the Vehicle Service Contract
is defined as a Butler Financial Solutions, L.L.C., 2300 Corperate Blvd., NW, Suite 214, Boca Raton, Florida
33431. Please refer to the Vehicle Service Contract for additional Definitions.
Our obligations under this Vehicle Service Contract are insured by a policy issued by Great
American Insurance Company 49 East 4th Street, 9th Floor, Cincinnati, OH 45202. If a covered claim
is not paid within sixty (60) days, after proof of loss has been filed, You may file a claim
directly with the Insurance Company. Please call 1-888-876-1885 for instructions.
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IMPORTANT INFORMATION YOU NEED TO KNOW
CUSTOMER SUPPORT NUMBER – Please see the box labeled Your Contract Number in the
Registration Information. This is Your CUSTOMER SUPPORT NUMBER. Please refer to this
number in any written or verbal communication, such as requesting information or filing a claim.
THINGS TO DO NOW
Verify Your Registration Information – The Registration Information must
match your information and the coverage you intended to purchase, if not, please let us know
immediately by e-mail at info@vikingwarranty.com,
or by calling 800-240-2980.
Check Your Deductible – Please check the box labeled DEDUCTIBLE in Your Registration Information. A number should be written
in the box, which identifies the portion of the covered repair You will be required to pay
if You have a claim. If this box was left blank, contact US immediately.
THINGS YOU MUST DO THROUGHOUT THE TERM OF YOUR CONTRACT
Properly Maintain Your Vehicle and KEEP THE RECEIPTS – This Contract is only valid
if Your Vehicle has been maintained in accordance with the manufacturer’s specifications.
Keep copies of all receipts (oil changes, lubrication, etc.), as proof of maintenance will be
required when You file a claim. SEE SECTION: "PROVISIONS OF THIS VEHICLE SERVICE CONTRACT"
FOR SPECIFIC MAINTENANCE REQUIREMENTS.
OBTAIN APPROVAL PRIOR TO HAVING WORK PERFORMED THAT MAY BE COVERED BY THIS CONTRACT.
If You believe the failure may be covered by this Contract, call the Administrator
personally, or instruct the repair facility performing the work to call and Register the
claim BEFORE THE WORK IS PERFORMED. SEE SECTION: "CONTRACT HOLDER’S GUIDE TO FILING A CLAIM".
DEFINITIONS
The following definitions apply to words frequently used in this Contract
and appear in Bold Faced Type:
You, Your - Means the Contract
Holder shown in the Registration Information or the person to whom this Contract
was properly transferred.
We, Us, Our - Means the obligor of this Contract as stated in the Registration
Information attached to this Contract.
Administrator – Means The
Administrator as shown in the Registration Information.
Contract - Means this Vehicle Service Contract which You have
purchased from Us to protect Your Vehicle.
Registration Information - Means the information regarding You, Your Vehicle, Coverage selected,
and other vital information.
Schedule Of Coverages - Lists the Coverages provided to You
for Your Vehicle under this Contract.
Coverage - Means the protection You have selected, as indicated in the Registration Information under "Your Contract Plan Coverage".
Your Vehicle - Means the vehicle which is described in the Registration Information.
Deductible - Means the amount You are required to pay, as shown in the Registration
Information, for covered Breakdowns. Once a part is repaired or replaced under the terms
of this Contract, there will be no Deductible for future repairs to that part.
Breakdown - Means the failure of a covered part under normal service. A covered part has
failed when it can no longer perform the function for which it was designed solely because of its
condition and not because of the action or inaction of any non-covered parts. Subsequent
Damages resulting from the Breakdown of a covered part are covered by this Contract,
except when You have failed to perform the recommended maintenance services for Your
Vehicle.
Subsequent Damage – Means the direct or immediate damage to a non-covered part occurring as
a singular event or failure originating with the failure of a covered part.
Consequential Damage – Means an event or damage that occurs separately as a consequence or
result of the failure of a covered or non-covered part, such as, loss of time or use, inconvenience,
commercial loss, personal injury or property damage.
Registered – Means a claim has been Registered only when the Administrator
has been contacted and has issued a claim reference number.
Pre-existing – Means a condition that within all reasonable mechanical probability relates to
the mechanical fitness of Your Vehicle prior to Contract issuance.
Commercial Use – Means vehicles used for Farming or Ranching, Route Work, Job-Site Activities,
Service or Repair Work, Delivery of goods and Snow Removal (vehicle must be equipped with factory
installed or factory authorized snowplow package). Usage must not exceed manufacturer’s ratings
and/or limitations.
PROVISIONS OF THIS VEHICLE SERVICE CONTRACT
This CONTRACT is between US and YOU, and is subject to all the Terms and Conditions
contained herein.
- CONTRACT PERIOD
- New Vehicle Plan expiration is measured in time/mileage from the Contract
Purchase Date and zero (0) miles.
- Used Vehicle Plan is measured in time/mileage from the Contract Purchase Date
and zero (0) miles.
- All Vehicle Plans requires a mandatory "Waiting Period" before Coverage takes
effect. The "Waiting Period" = 30 days and 1,000 miles from the Contract
Purchase Date and Odometer Mileage at Contract Purchase Date. 30 days and
1,000 miles will be added to the term of Your Contract.
- COVERAGE
The Coverage afforded You for Your Vehicle is fully described in
this Contract. Please see section: "Schedule Of Coverages" of this Contract.
- BREAKDOWN OF COVERED PARTS
We will pay or reimburse You for reasonable costs to repair or replace
any Breakdown of a part listed in the Schedule of Coverages. REPLACEMENT
PARTS MAY BE NEW, REMANUFACTURED, INDEPENDENTLY MANUFACTURED/DISTRIBUTED OR OF LIKE KIND AND QUALITY.
- DEDUCTIBLE
In the event of a Breakdown covered by this Contract, You may be
required to pay a Deductible. No Deductible payment is required with respect
to Rental, if provided by this Contract.
If You have a Deductible as shown in the Registration Information,
the Deductible amount will be applied on a repair visit basis. Should a
covered Breakdown take more than one visit to repair, only one Deductible
will apply for that Breakdown.
- TERRITORY
This Contract applies only to Breakdowns that occur and repairs made within
the United States of America and Canada.
- LIMITS OF LIABILITY
- Per Repair Visit - Our liability for any one (1) Repair Visit shall be the lesser of current NADA Used Car Guide (trade-in value) at the time of repair or $2500.
- Aggregate - The total of all claims and benefits paid or payable while this
Contract is in force shall not exceed the price You paid for Your
Vehicle (excluding tax, title and license fees).
- MAINTENANCE REQUIREMENTS
- You must have Your Vehicle checked and serviced in accordance with the
manufacturer’s recommendations, as outlined in the Owner’s Manual. Your Owner’s
Manual lists different servicing recommendations based on Your individual driving
habits and climate conditions. You are required to follow the maintenance schedule
that applies to Your conditions. Failure to follow the manufacturer’s recommendations
that apply to Your specific conditions may result in the denial of Coverage.
If an Owner’s Manual is not provided, You can contact the Administrator and
the servicing recommendations will be provided to You.
- It is required that verifiable receipts be retained for the service work. Or, if
You perform Your own service, You must retain verifiable receipts
showing purchases of all required parts and materials necessary to perform the required
maintenance showing the date and mileage when the services were performed. Maintenance
and/or service work receipts will be requested by the Administrator.
- TRANSFER OF YOUR VEHICLE SERVICE CONTRACT
- Your Contract may be transferable to someone to whom You sell or
otherwise transfer Your Vehicle while this Contract is still in force. This
Contract cannot be transferred if the title transfer of Your Vehicle passes
through an entity other than the subsequent buyer, or Your Vehicle is sold or traded
to a dealership, leasing agency or entity/individual in the business of selling vehicles.
This Contract can only be transferred once and the transfer must be initiated by
the original Contract Holder.
- To transfer, the following must be submitted to the Administrator within 30
days of the change of ownership to a subsequent individual purchaser:
- A completed transfer form; with
- Name and Address of New owner, date of sale to new owner, current mileage; and
- $50.00 Transfer Fee made payable to the Administrator.
- Any remaining manufacturer’s warranty must also be transferred at the same time as
vehicle ownership transfer. Copies of all maintenance records showing actual oil changes
and manufacturers maintenance must be given to the new owner. These maintenance records
must be retained along with similar documentation for future maintenance work which the
new owner has performed in accordance with the Maintenance Requirements of this
Contract. If necessary, these documents will be verified by the Administrator.
- OUR RIGHT TO RECOVER PAYMENT
If You have a right to recover against another party for anything We have paid
under this Contract, Your rights shall become Our rights. You
shall do whatever is necessary to enable Us to enforce these rights. We shall
recover only the excess after You are fully compensated for Your loss.
FINANCIAL AGREEMENTSIf this Contractwas financed (purchased on a payment plan) by a funding party, they shallbe entitled to any refund(s) resulting from cancellation of this Contract for any reason including repossession of Your Vehicle, or total loss of Your Vehicle. Failure to make monthly payments in a timely manner may result in cancellation of this Contract and no refund will be due. Should a claim arise before the Contract is paid in full, the balance owed will be deducted from the claim payment.
CANCELLATION OF YOUR CONTRACT
- You may cancel this Contract by contacting the Administrator. An odometer
statement indicating the odometer reading on the date of the request will be required.
- We may cancel this Contract for non-payment of the Contract charge, or
for misrepresentation in the submission of a claim. We may cancel this Contract
if Your Vehicle is found to be modified in a manner not recommended by the manufacturer,
or Your Vehicle is found to be used as a Commercial vehicle and the applicable
surcharge has not been marked in the Registration Information and payment has not been
received for this surcharge.
- If this Contract is cancelled within the first sixty (60) days and no claims have
been filed, We will refund the entire Contract charge paid. If this Contract
is cancelled after the first sixty (60) days or a claim has been filed, We will refund an
amount of the Contract charge according to the pro-rata method reflecting the greater of
the days in force or the miles driven based on the term/miles selected and the date Coverage
begins, less a twenty five ($25.00) dollar administrative fee. In the event of cancellation,
the lienholder, if any, will be named on a cancellation refund check as their interest may
appear. Where permitted, the total amount of all authorized claims will be deducted from all refunds.
CONTRACT HOLDER’S GUIDE TO FILING A CLAIM
- IF YOUR VEHICLE INCURS A BREAKDOWN, YOU MUST TAKE THE FOLLOWING STEPS TO FILE A CLAIM:
- Prevent Further Damage - Take immediate action to prevent further damage. This
Contract will not cover the damage caused by not securing a timely repair when a Breakdown
has occurred. The operator is responsible for observing vehicle warning lights and gauges,
and taking appropriate action immediately. Failure to do so, may result in the denial of
Coverage.
- Take Your Vehicle to a Licensed Repair Facility - If Your Vehicle
breaks down, take Your Vehicle to any licensed repair facility (You may contact
the Administrator for help in locating a repair facility).
- Provide Repair Facility with a copy of Your Contract and/or Your Contract
Number.
- Register repairs with the Administrator - Prior to any repair
being made, instruct the Service Manager at the repair facility to contact the Administrator
to Register the claim. Any claim for repairs that covered except as provided under
Emergency Repairs. The amount Registered with the Administrator is the maximum
amount that will be paid for repairs covered under the terms of the Contract. Any
additional amount must be Registered with the Administrator, prior to submitting
the claim for payment.
- Authorize Teardown and/or Inspection - In some cases, You may need to
authorize the repair facility to inspect and/or teardown Your Vehicle in order to
determine the cause and cost of the repair. You will be responsible for these charges
if the failure is not covered under this Contract. We reserve the right to
require an inspection of Your Vehicle prior to any repair being made.
- Review Coverage - After the Administrator has been contacted, review
with the Service Manager what will be covered by this Contract.
- Pay any applicable Deductible - We will reimburse the repair facility or
You for the cost of the work performed on Your Vehicle that is covered by this
Contract and previously authorized, less the Deductible (if any). Once
authorization is obtained, and the repair is completed, all repair orders and documentation
must be submitted to the Administrator within sixty (60) days (365 days in Wisconsin), (as soon as reasonably possible in Utah), to be eligible for
payment.
- Emergency Repairs - Should an emergency occur which requires a Breakdown
repair be made at a time when, the
Administrator’s office cannot be contacted, You must call the Administrator’s
office within five (5) business days from the date of repair, (as soon as reasonably possible in Utah), to determine if such repair will
be covered by this Contract. If covered, You will be reimbursed for the
repair.
- IF YOUR VEHICLE BREAKS DOWN ON THE ROAD:
Follow the same steps as above. If necessary, the repair facility will be paid, less
Your Deductible (if any), by the Administrator’s national charge card system
(MasterCard or VISA) on Your behalf. In some case, You may need to pay the repair
bill in full. If so, You will be reimbursed for the Registered amount of the
repair, less Your Deductible (if any). If You have any questions regarding
claim procedures or Coverages, please call the Administrator at the number below
and ask for a Customer Support Representative:
Viking Warranty
P.O. Box 1039
Bedford, TX 76095
Customer Service/Claims (888) 876-1885
Available 24 hrs/day–365 days/year
FOR YOUR ROAD CLUB SERVICES YOU MUST CALL 1-866-784-0517
SERVICE MANAGER’S GUIDE TO FILING A CLAIM
- Advise Contract Holder – That evaluating the cause of the failure does not mean
that the failure is covered under this Contract. All covered repairs must be Registered
with the Administrator.
- Contract Holder’s Approval for Evaluation – Obtain approval from the Contract
Holder to inspect and/or teardown vehicle to determine cause and cost of repair. Save all
components including fluids and filters, in the event the Administrator requires an
inspection. Inform the Contract Holder that the cost of the teardown will not be paid if
the failure of the component disassembled is not covered under the Contract.
- Cause, Cure and Cost – Assess the problem(s), cause, cure of the failure and cost of
the repairs.
NOTE: Any major component failure that has a verifiable complaint, i.e., slipping
transmission, knocking engine, etc., should be called in prior to any teardown.
- Registerthe Repair with the Administrator – Call the Administrator’s
Service Manager’s Support representative at (888) 876-1885 to Register the claim. Please
have the following items ready when you place the call:
- Customer’s Contract Number
- Cause of Failure and Cure
- Cost of the Repair
- Factory Part Number(s)
- The Support Representative will verify the Coverage and –
- Register Claim – The Administrator will Register the claim by
issuing a Reference Number. Record this Reference Number on the Repair Order. The
Registered claim amount is the maximum that will be paid. Any additional amounts
must be Registered with the Administrator, prior to submitting the claim
for payment. When You call in to Register the claim, We will adjust the labor hours according to a nationally recognized labor time guide, e.g. Factory, Motors, Mitchell, or All-Data.
OR
- Request Additional Evaluation – Request further evaluation, teardown or outside
inspection.
- Inspection – The Administrator reserves the right to require an inspection of
the vehicle prior to any repair being accomplished. Diagnostic procedures not associated
with the teardown are not covered.
- Teardown – If a teardown is necessary in order to determine the cause of failure,
the Contract Holder must approve the teardown. Please advise the Contract
Holder that, if the component disassembled is not covered, then the Contract Holder
must pay for the teardown.
Listed below is the Inspection Teardown Policy:
- Save all components, including fluids and filters, that need to be inspected. We may require covered components to be retained for Our disposal.
- The Support Representative will arrange for inspection.
- If not visited within 48 hours, call the Support Representative.
OR
- Deny Claim – Deny the request and issue a Reference Number.
- Review Repairs with Contract Holder – After the Administrator has been
contacted, review with the Contract Holder what will be covered by the Contract and
what portions of the repairs, if any, will not be covered.
- Contract Holder’s Approval for Repairs – Obtain the Contract Holder’s
approval to complete the repairs. All repair orders must have customer’s signature.
- Submit Repair Orders for Payment – All repair orders and documentation must be submitted
to the Administrator, at the address noted under “Contract Holder’s Guide to Filing
A Claim” within sixty (60) days.
SCHEDULE OF COVERAGES
USED COVERAGE 1-11 (UNS)
(for Used Vehicle Plans only)
- ENGINE -
engine block; cylinder head(s); cylinder barrels; timing cover; valve cover(s)
and oil pan are covered only if damaged by the failure of an internal lubricated part listed
below. The following internal lubricated parts are covered: pistons; wrist pins and rings;
connecting rods and bearings; crankshaft and bearings; camshaft; lifters; followers and cam
bearings; rocker arms; push rods; shafts and bushings; valves; springs; replaceable guides;
seats; timing gear and chain; timing chain or belt and tensioner; eccentric shaft; oil pump;
water pump; intake and exhaust manifolds; engine mounts and cushions; engine torque strut;
harmonic balancer; flywheel/flex plate and ring gear; all pulleys; dip stick and filler tube.
Also covered are the internal lubricated parts of the vehicle manufacturer installed
turbocharger or supercharger. The housing is only covered by the failure of an internal
lubricated part. For vehicles with rotary engines the following is covered: rotary chamber;
main bearing; rotor; and the parts listed above.
- TRANSMISSION -
transmission case; transfer case and torque converter case are covered
only if damaged by the failure of an internal lubricated part. All parts contained within the
case including the following internal lubricated parts are covered: oil pump; valve body;
governor; vacuum modulator; internal linkage; bearings; gear sets; bands; main shaft; drum;
sealing rings; dip stick and filler tube.
- DRIVE AXLE -
differential housing; transaxle housing and final drive housing only if
damaged by the failure of an internal lubricated part. All parts contained within the housing
including the following internal lubricated parts are covered: axle shafts; gear sets;
bearings; constant velocity joints (CV); universal joints; drive shaft; locking hubs and rings;
supports and retainers.
- ELECTRICAL -
starter and solenoid; alternator; voltage regulator; distributor; engine
compartment wiring harness; wiper motors; wiper switch; analog gauges; window motors; power
window switches; defroster switch; mirror motors and controls; seat motors; power seat
switches; convertible top motor and switch; power door lock actuators and switches; cruise
control-transducer, servo and engagement switch; combination turn signal switch, horn(s);
wiper delay switch and controller; washer pump; sun/moon roof motor and manual switch; front
differential engagement switch and motor.
- STEERING -
gear housing is covered only if damaged by the failure of an internal lubricated
part. All parts contained within the steering rack/gear housing are covered including the
following: rack and pinion; power steering pump; power cylinder; main and intermediate shafts;
couplings; cooler and cooler hard lines; pitman arm; idler arm; tie rod ends.
- AIR CONDITIONING -
compressor; clutch; clutch coil; and clutch pulley; condenser;
evaporator; expansion valve; temperature control programmer; idler pulley and bearing; high/low
cut off switch; pressure cycling switch. The following parts are also covered if they are required
in connection with the repair of covered part listed above: accumulator/drier; orifice tube.
- SUSPENSION -
upper and lower control arms; shafts and bushings; upper and lower ball joints;
steering knuckles; wheel bearings; stabilizer shaft; linkage and bushings; king pins and
bushings; spindle and support; torsion bars; leaf springs; coil springs.
- BRAKES -
master cylinder; power assist-booster pump; vacuum assist booster; wheel cylinders;
combination valve (proportioning valve); steel hydraulic lines and fittings; brake calipers
and rear actuators; backing plates; springs; clips; self adjusters; parking brake linkage and
cables.
- ELECTRONIC HIGH TECH -
suspension level control compressor; height sensor and limiter valve;
pneumatic suspension pump; sensors and valves; ignition module; knock sensor; vehicle
manufacturer installed combination entry system. The following ABS parts are also covered:
wheel speed sensors; hydraulic pump/motor and electronic control module.
- SEALS AND GASKET COVERAGE -
All seals and gaskets for the specific covered components listed
under Engine; Transmission; Drive Axle and Air Conditioning are covered unless the cause of
failure is the result of overheating; lack of lubrication; or lack of necessary fluids.
- TAXES AND FLUIDS -
State and local taxes where applicable and fluids to complete a covered repair.
NEW COVERAGE 1-14 (NCS)
(for New Vehicle Plans only)
- FUEL DELIVERY -
mechanical and electrical fuel pump; fuel injection pump or diesel fuel
distributor; fuel tank; metal fuel lines; throttle position sensor; idle air control actuator
and powertrain control module.
- HEATING / COOLING -
radiator and mounting brackets; fan blade; fan clutch; electric fan
motor(s); coolant recovery unit; heater core.
- BODY & INTERIOR -
bumper energy absorbers; hood latch and cable; trunk latch assembly;
door latches and hinges; seat tracks; shift lever mechanism and cable; glove box, glove box
hinge and latch; cigarette lighter; ashtray; vehicle manufacturer supplied jack assembly.
BENEFITS (for All Vehicle Plans)
- RENTAL -
In the event of a Breakdown covered by this Contract, Our Administrator will
reimburse You for actual expenses incurred for substitute transportation at the maximum daily
rate of $30 per day, not to exceed 5 days. One day’s rental shall be allowed for each eight
(8) hours, or portion thereof, of actual repair labor time as listed in a nationally recognized
labor time standard. If a physical inspection of Your vehicle is required prior to claim
authorization, and You have a covered Breakdown, We will allow one additional day of rental
reimbursement. A substitute vehicle must be rented from a licensed rental agency.
SURCHARGED OPTIONAL COVERAGE
COMMERCIAL USE - If the Contract Registration Page shows that You purchased
the Commercial Use option, see Commercial Use Definition for specific usage.
EXCLUSIONS
This Vehicle Service Contract Provides No Coverage or Benefits:
- FOR ANY PART NOT SPECIFICALLY LISTED IN THE SCHEDULE OF COVERAGES, OR FOR ULTIMATE COVERAGE,
ANY OF THE FOLLOWING PARTS: CARBURETOR, BATTERY AND BATTERY CABLE/HARNESS, STANDARD
TRANSMISSION CLUTCH ASSEMBLY, FRICTION CLUTCH DISC AND PRESSURE PLATE, DISTRIBUTOR CAP
AND ROTOR, SAFETY RESTRAINT SYSTEMS (INCLUDING AIR BAGS), GLASS, LENSES, SEALED BEAMS,
LIGHT BULBS, FUSES, CIRCUIT BREAKERS, CELLULAR PHONES, TELEVISION/VCR/DVD PLAYERS, GAME
CENTERS, AM/FM RADIO/CASSETTE/CD PLAYERS, SPEAKERS, AUDIO/VIDEO EQUIPMENT, ALL TOUCH
SCREEN AND/OR VOICE ACTIVATED ACCESSORIES INCLUDING RELATED DISPLAY SCREENS AND HEADS
UP DISPLAYS ON WINDSHIELDS, ELECTRONIC TRANSMITTING/RECEIVING DEVICES, GLOBAL POSITIONING
SYSTEMS, VOICE RECOGNITION SYSTEMS, REMOTE CONTROL CONSOLES, RADAR DETECTION DEVICES,
BRAKE ROTORS AND DRUMS, ALL EXHAUST COMPONENTS, AND THE FOLLOWING EMISSION COMPONENTS:
EGR PURGE VALVE/SOLENOIDS/SENSORS, VACUUM CANISTER, VAPOR RETURN CANISTER, VAPOR RETURN
LINES/VALVES, AIR PUMP/LINES/VALVES, CATALYTIC CONVERTER/FILTERING/SENSORS, EMISSION VAPOR
SENSORS, GAS CAP/FILLER NECK, WEATHER STRIPS, TRIM, MOLDINGS, BRIGHT METAL CHROME,
UPHOLSTERY AND CARPET, PAINT, OUTSIDE ORNAMENTATION, BUMPERS, BODY SHEET METAL AND
PANELS, FRAME AND STRUCTURAL BODY PARTS, VINYL AND CONVERTIBLE TOPS, ANY CONVERTIBLE TOP
ASSEMBLIES, HARDWARE OR LINKAGES, TIRES, WHEEL/RIMS. EXTERNAL NUTS, BOLTS AND FASTENERS
ARE NOT COVERED UNLESS SPECIFICALLY LISTED IN THE SCHEDULE OF COVERAGES (EXCEPT WHERE
REQUIRED IN CONJUNCTION WITH A COVERED REPAIR).
- FOR MAINTENANCE SERVICES AND PARTS DESCRIBED IN YOUR VEHICLE’S OWNER’S MANUAL AS SUPPLIED BY
THE MANUFACTURER AND OTHER NORMAL MAINTENANCE SERVICES AND PARTS WHICH INCLUDE, BUT ARE
NOT LIMITED TO: ALIGNMENTS, ADJUSTMENTS, WHEEL BALANCING, TUNE-UPS, SPARK PLUGS, SPARK
PLUG WIRES, GLOW PLUGS, HOSES (UNLESS LISTED AS SPECIFIC COVERED PARTS), DRIVE BELTS,
BRAKE PADS, BRAKE LININGS/SHOES, AND WIPER BLADES. FILTERS, LUBRICANTS, COOLANTS, FLUIDS
AND REFRIGERANTS WILL BE COVERED ONLY IF REPLACEMENT IS REQUIRED IN CONNECTION WITH A
BREAKDOWN.
- FOR ANY DAMAGE AND/OR BREAKDOWN RESULTING FROM COLLISION, ROAD HAZARD, FIRE, THEFT, VANDALISM,
RIOT, EXPLOSION, LIGHTNING, EARTHQUAKE, FREEZING, RUST OR CORROSION, WINDSTORM, HAIL,
WATER OR FLOOD, ACTS OF GOD, SALT, ENVIRONMENTAL DAMAGE, CHEMICALS, CONTAMINATION OF
FLUIDS, FUELS, COOLANTS OR LUBRICANTS.
- FOR ANY BREAKDOWN CAUSED BY MISUSE, ABUSE, NEGLIGENCE, LACK OF NORMAL MAINTENANCE REQUIRED BY
THE MANUFACTURER’S MAINTENANCE SCHEDULE FOR YOUR VEHICLE, OR IMPROPER SERVICING OR REPAIRS
SUBSEQUENT TO PURCHASE. FOR ANY BREAKDOWN CAUSED BY CONTAMINANTS RESULTING FROM YOUR
FAILURE TO PERFORM RECOMMENDED MAINTENANCE SERVICES, OR FAILURE TO MAINTAIN PROPER LEVELS
OF LUBRICANTS AND/OR COOLANTS, OR FAILURE TO PROTECT YOUR VEHICLE FROM FURTHER DAMAGE WHEN
A BREAKDOWN HAS OCCURRED OR FAILURE TO HAVE YOUR VEHICLE TOWED TO THE SERVICE FACILITY
WHEN CONTINUED OPERATION MAY RESULT IN FURTHER DAMAGE. CONTINUED OPERATION INCLUDES YOUR
FAILURE TO OBSERVE WARNING LIGHTS, GAUGES, OR ANY OTHER SIGNS OF OVERHEATING OR COMPONENT
FAILURE, SUCH AS FLUID LEAKAGE, SLIPPING, KNOCKING, OR SMOKING, AND NOT PROTECTING YOUR
VEHICLE BY CONTINUING TO DRIVE CREATING DAMAGE BEYOND THE INITIAL FAILURE.
- FOR ANY REPAIR OR REPLACEMENT OF ANY COVERED PART IF A BREAKDOWN HAS NOT OCCURRED OR IF THE
WEAR ON THAT PART HAS NOT EXCEEDED THE FIELD TOLERANCES ALLOWED BY THE MANUFACTURER. ANY
PART THAT A REPAIR FACILITY OR MANUFACTURER RECOMMENDS OR REQUIRES THAT IT BE REPLACED OR
REPAIRED OR IS AN UPDATE, AND IS NOT A BREAKDOWN IS YOUR RESPONSIBILITY AND EXPENSE.
- IF ANY ALTERATIONS HAVE BEEN MADE TO YOUR VEHICLE OR YOU ARE USING OR HAVE USED YOUR VEHICLE
IN A MANNER NOT RECOMMENDED BY THE MANUFACTURER, INCLUDING BUT NOT LIMITED TO, THE FAILURE
OF ANY CUSTOM OR ADD-ON PART, ALL FRAME OR SUSPENSION MODIFICATIONS, LIFT KITS, ANY TIRE
THAT IS NOT RECOMMENDED BY THE ORIGINAL MANUFACTURER IF IT CREATES AN ODOMETER/SPEEDOMETER
VARIANCE OF GREATER THAN 4%, TRAILER HITCHES. ALSO NOT COVERED ARE ANY EMISSIONS AND/OR
EXHAUST SYSTEMS MODIFICATIONS, ENGINE MODIFICATIONS, TRANSMISSION MODIFICATIONS, AND/OR
DRIVE AXLE MODIFICATIONS, WHICH INCLUDES ANY PERFORMANCE MODIFICATIONS.
- IF YOUR ODOMETER HAS CEASED TO OPERATE AND ODOMETER REPAIRS HAVE NOT BEEN MADE IMMEDIATELY,
OR THE ODOMETER HAS BEEN ALTERED IN ANY WAY SUBSEQUENT TO PURCHASE, OR IF YOUR VEHICLE HAS
EVER BEEN A TOTAL LOSS, SALVAGED, REBUILT OR IS A GREY MARKET VEHICLE.
- FOR ANY LIABILITY FOR PROPERTY DAMAGE, OR FOR INJURY TO OR DEATH OF ANY PERSON ARISING OUT OF
THE OPERATION, MAINTENANCE OR USE OF YOUR VEHICLE DESCRIBED IN THIS CONTRACT, WHETHER OR
NOT RELATED TO THE PARTS COVERED. FOR LOSS OF USE, TIME, PROFIT, INCONVENIENCE, OR ANY
OTHER CONSEQUENTIAL LOSS (EXCEPT AS MAY OTHERWISE BE PROVIDED UNDER THE SCHEDULE OF
COVERAGES), INCLUDING ANY CONSEQUENTIAL DAMAGE TO A NON-COVERED PART THAT RESULTS FROM A
BREAKDOWN.
- WHEN THE RESPONSIBILITY FOR THE REPAIR IS COVERED BY AN INSURANCE POLICY, MANUFACTURER AND/OR
DEALER CUSTOMER ASSISTANCE PROGRAM, OR ANY WARRANTY FROM THE MANUFACTURER, SUCH AS
EXTENDED DRIVE TRAIN, MAJOR COMPONENT OR FULL COVERAGE WARRANTIES (REGARDLESS OF THE
REMAINING MANUFACTURER’S WARRANTY WHEN YOU PURCHASED THIS CONTRACT), OR A REPAIRER’S
GUARANTEE/WARRANTY. FURTHER, COVERAGE UNDER THIS CONTRACT IS SIMILARLY LIMITED IN THE
EVENT OF A BREAKDOWN IF THE MANUFACTURER HAS ANNOUNCED ITS RESPONSIBILITY THROUGH ANY
MEANS, INCLUDING PUBLIC RECALLS AND FACTORY SERVICE BULLETINS.
- IF YOUR VEHICLE IS USED FOR TOWING (UNLESS YOUR VEHICLE IS EQUIPPED WITH FACTORY INSTALLED OR
FACTORY AUTHORIZED TOW PACKAGE), OR IS USED AS A COMMERCIAL UNIT (UNLESS APPROPRIATE
SURCHARGE IS MARKED ON REGISTRATION PAGE AND ONLY AS DEFINED UNDER “DEFINITIONS”,
“COMMERCIAL USE”), OR IS USED FOR RENTAL, TAXI, LIMOUSINE OR SHUTTLE, TOWING/WRECKER
SERVICE, DUMPING (DUMP BEDS), CHERRY PICKERS, LIFTING OR HOISTING, POLICE OR EMERGENCY
SERVICE, PRINCIPALLY OFF-ROAD USE, PREARRANGED OR ORGANIZED RACING OR COMPETITIVE DRIVING.
- FOR ANY PRE-EXISTING CONDITION KNOWN TO YOU OR FOR ANY BREAKDOWN OCCURRING BEFORE COVERAGE
TAKES EFFECT OR PRIOR TO THE CONTRACT PURCHASE DATE, OR IF THE INFORMATION PROVIDED BY
YOU, OR THE REPAIR FACILITY CANNOT BE VERIFIED AS ACCURATE OR IS FOUND TO BE DECEPTIVELY
INACCURATE.
- FOR BREAKDOWNS THAT OCCUR AND/OR REPAIRS MADE OUTSIDE OF THE UNITED STATES OF AMERICA AND CANADA.
- FOR DIAGNOSTIC AND/OR TEARDOWN PROCEDURES THAT ARE NOT LISTED, OR ARE IN EXCESS OF THE TIMES
LISTED IN THE CURRENT YEAR’S NATIONAL FLAT RATE HOURLY GUIDE IN CONJUNCTION WITH A COVERED
REPAIR.
ROAD CLUB MEMBERSHIP SERVICES
Please note, this is not a reimbursement program. These services are provided, independent of
t
GEORGIA
Our obligations under this Service Contract are insured by a policy issued by the
Insurance Company as stated in the Registration information. If a covered claim is not
paid within sixty (60) days after proof of loss has been filed, You may file a claim
directly with the Insurance Company.
EXCLUSIONS SECTION - Item D. is deleted and replaced with the following:
- For any Breakdown caused by misuse, abuse, negligence, lack of normal maintenance required
by the manufacturer’s maintenance schedule for Your Vehicle, or improper servicing or
repairs subsequent to purchase. For any Breakdown caused by contaminants resulting from
Your failure to perform recommended maintenance services, or failure to maintain proper
levels of lubricants and/or coolants, or failure to protect Your Vehicle from further
damage when a Breakdown has occurred or failure to have Your Vehicle towed to the service
facility when continued operation may result in further damage.
Item G. is deleted and replaced with the following:
- If, while owned by You, Your odometer has ceased to operate and odometer repairs have
not been made immediately, or the odometer has been altered in any way subsequent to purchase,
or if Your Vehicle has ever been a total loss, salvaged, rebuilt or is a grey market
vehicle.
Item K. is deleted and replaced with the following:
- For any Pre-existing condition known to you or for any Breakdown occurring
before Coverage takes effect or prior to the Contract purchase date, or if
the information provided by You, or the repair facility cannot be verified as
accurate or is found to be deceptively inaccurate.
CANCELLATION OF VEHICLE SERVICE CONTRACT SECTION - Item b. is deleted and replaced with the
following:
- The cancellation shall be in writing and shall not be less than 30 days from the date of
mailing or delivery in person of such notice of cancellation.
Item d. is deleted and replaced with the
following:
- If this Contract is cancelled within the first sixty (60) days and no claims have been
filed, We will refund the entire Contract charge paid. If this Contract
is cancelled after the first sixty (60) days or a claim has been filed, We will refund
an amount of the Contract charge according to the pro-rata method reflecting the greater
of the days in force or the miles driven based on the term of the plan selected and the date
Coverage begins. An administration fee of 10% of the pro-rata refund amount will be
applied if this Contract is cancelled by You. In the event of cancellation, if
this Contract is financed, the lienholder, if any, will be named on a cancellation refund
check as their interest may appear. If You have cancelled this Contract and have
not received the refund from Us or the Administrator within sixty (60) days of
such cancellation, You may contact the Insurance Company identified in the Registration
Information. The total amount of all authorized claims will be deducted from all refunds.
HAWAII
DEFINITIONS SECTIONS – The definition of Breakdown is deleted and replaced with the following:
Breakdown – Means the failure of a covered part under normal service due to defects in
material and workmanship. A covered part has failed when it can no longer perform the function for
which it was designed solely because of its condition and not because of the action or inaction of
any non–covered parts.
Hawaii Revised Statutes requires an automobile dealer to provide a warranty covering certain
classes of used motor vehicles as follows:
Used vehicles with less than 25,000 miles at the time of sale
Provides Coverage for 90 days or 5,000 miles, whichever occurs first.
Used vehicles with 25,000 miles or more but less than 50,000 miles at the time of sale
Provides Coverage for 60 days or 3,000 miles, whichever occurs first.
Used vehicles with 50,000 miles or more but not more than 75,000 miles at the time of sale
Provides Coverage for 30 days or 1,000 miles, whichever occurs first.
The vehicle You have purchased may be covered by this law. If so, the following is added to
this Contract: In addition to the dealer warranty required by this law, You have
elected to purchase this Contract, which may provide You with additional protection
during the dealer warranty period and provides protection after the dealer warranty has expired.
You have been charged separately only for this Contract. The required dealer warranty
is provided free of charge. Furthermore, the definitions, Coverages and exclusions stated in
this Contract apply only to this Contract and are not the terms of the required dealer
warranty.
ROAD CLUB MEMBERSHIP SERVICES - Road Hazard Tire Service is not available.
IDAHO
Notice – Coverage afforded under this Contract is not guaranteed by the Idaho
Insurance Guarantee Association.
ILLINOIS
EXCLUSIONS SECTION - Item E. is amended to read:
- For any repair or replacement of any covered part if a Breakdown has not occurred. A
gradual reduction in operating performance due to wear and tear does not constitute a
Breakdown.
CANCELLATION OF VEHICLE SERVICE CONTRACT SECTION – Item c. is deleted and replaced with the
following:
- If this Contract is cancelled within the first sixty (60) days and no claims have been
filed, We will refund the entire Contract charge paid. If this Contract
is cancelled after the first (60) days or a claim has been filed, We will refund an amount
of the Contract charge according to the pro-rata method reflecting the greater of the
days in force or the miles driven based on the term of the plan selected and the date Coverage
begins. The Vehicle Service Contract provider may retain a cancellation fee not to
exceed the lesser of 10% of the Vehicle Service Contract price or fifty dollars ($50). In
the event of a cancellation, the lienholder, if any, will be named on a cancellation refund
check as their interest may appear. The total amount of all authorized claims will be deducted from all refunds.
LIMITS OF LIABILITY - Item b. Aggregate is amended to read as follows:
- Aggregate - The total of all claims and benefits paid of payable while this Contract
is in force shall not exceed the Actual Cash Value for Your Vehicle (excluding tax, title
and license fees).
INDIANA
Your proof of payment to the issuing dealer for this Contract shall be considered
proof of payment to the Insurance Company which guarantees Our obligations to You,
providing such insurance was in effect at the time You purchased this Contract.
IOWA
If You have any questions regarding this Contract, You may contact the
Administrator by mail or by phone. Refer to the Registration Information for the
Administrator’s address and toll free telephone number. Iowa residents only may also contact
the Iowa Insurance Commissioner at the following address: Iowa Insurance Department, 6th floor,
Lucas State Office Building, Des Moines, Iowa 50319.
MASSACHUSETTS
NOTICE TO CUSTOMER: PURCHASE OF THIS CONTRACT IS NOT REQUIRED IN ORDER TO REGISTER OR FINANCE
A VEHICLE. THE BENEFITS PROVIDED MAY DUPLICATE EXPRESS MANUFACTURER’S OR SELLER’S WARRANTIES THAT
COME AUTOMATICALLY WITH EVERY SALE. THE SELLER OF THIS COVERAGE IS REQUIRED TO INFORM YOU OF ANY
WARRANTIES AVAILABLE TO YOU WITHOUT THIS CONTRACT.
Chapter 90, Section 7N 1/4 of Massachusetts General Laws requires an automobile dealer to provide
a warranty covering certain classes of used motor vehicles as follows:
Used vehicles with less than 40,000 miles at the time of sale
Provides Coverage for 90 days or 3,750 miles, whichever occurs first.
Used vehicles with 40,000 miles or more but less than 80,000 miles at the time of sale
Provides Coverage for 60 days or 2,500 miles, whichever occurs first.
Used vehicles with 80,000 miles or more but less than 125,000 miles at the time of sale
Provides Coverage for 30 days or 1,250 miles, whichever occurs first.
The vehicle You have purchased may be covered by this law. If so, the following is added to
this Contract: In addition to the dealer warranty required by this law, You have
elected to purchase this Contract, which may provide You with additional protection
during the dealer warranty period and provides protection after the dealer warranty has expired.
You have been charged separately only for this Contract. The required dealer warranty
is provided free of charge. Furthermore, the definitions, Coverages and exclusions stated
in this Contract apply only to this Contract and are not the terms of the required
dealer warranty.
MINNESOTA
The Coverages listed below are provided to You by the dealer at no charge as required
by Minnesota Statute 325F.662. The term of the required warranty is based on the mileage at the
time of sale as follows:
Used vehicles with less than 36,000 miles at the time of sale
Provides Coverage for 60 days or 2,500 miles, whichever occurs first.
Used vehicles with 36,000 miles or more but less than 75,000 miles at the time of sale
Provides Coverage for 30 days or 1,000 miles, whichever occurs first.
Engine: Lubricated Parts; Intake Manifolds; Engine Block; Cylinder Heads; Rotary Engine
Housings; and Ring Gear; Water Pump; Externally Mounted Mechanical Fuel Pump; Radiator; Alternator;
Generator; and Starter. Transmission: Case; Internal Parts; Torque Converter; or, the Manual
Transmission Case and Internal Parts. Drive Axle: Axle Housings and Internal Parts; Axle
Shafts; Drive and Output Shafts; and Universal Joints; but excluding the Secondary Drive Axle on
vehicles other than passenger vans, mounted on a truck chassis. Brakes: Master Cylinder;
Vacuum Assist Booster; Wheel Cylinders; Hydraulic Lines and Fittings; and Disc Brake Calipers.
Steering: Gear Housing and all Internal Parts; Power Steering Pump; Valve Body; Piston; and
Rack. Note: The following parts are covered only on vehicles with less than 36,000 miles:
Steering Rack; Radiator; Alternator; Generator; and Starter.
The above Coverages are excluded from this Contract during the applicable warranty
period, unless the dealer becomes unable to meet its obligations. Your rights and obligations
are fully explained in the dealer issued used vehicle limited warranty document.
CANCELLATION OF VEHICLE SERVICE CONTRACT SECTION – Item c. is amended by adding the following:
- If You have cancelled this Contract and have not received the refund from
Us or the Administrator within sixty (60) days of such cancellation, You may
contact the Insurance Company identified in the Registration Information.
Definition: "Pre-existing" is not applicable to Minnesota residents. EXCLUSIONS
SECTION - Items G. and K. are deleted in their entirety and replaced by the following:
- If Your odometer has ceased to operate and odometer repairs have
not been made immediately, or the odometer has been altered in any way subsequent to
purchase.
- For any Breakdown occurring before Coverage takes effect
or prior to the Contract purchase date, or if the information provided by You,
or the repair facility cannot br verified as accurate or is found to be deceptively
inaccurate.
Coverage exclusion for Breakdowns caused by rust, corrosion, sludge build up damage to a covered part by a non-covered part does not apply to Minnesota residents. EXCLUSIONS SECTION - Item H. is deleted in its entirety and replaced by the following: H. IF YOUR ODOMETER HAS CEASED TO OPERATE AND ODOMETER REPAIRS HAVE NOT BEEN MADE IMMEDIATELY, OR THE ODOMETER HAS BEEN ALTERED IN ANY WAY SUBSEQUENT TO PURCHASE. Coverage exclusion for Breakdowns caused by rust, corrosion, sludge build up or damage to a covered part by a non-covered part does not apply to Minnesota residents.
NEVADA
This Service Contract is not renewable. The provisions of this Contract apply only
to the original purchaser of the Service Contract.
CANCELLATION OF VEHICLE SERVICE CONTRACT SECTION – Items b. and c. are DELETED and
REPLACED with the following:
- We may cancel this Contract within 70 days from the date of purchase for any
reason. After 70 days, We may only cancel this Service Contract for fraud,
material misrepresentation, nonpayment by You or a substantial breach of duties by
You relating to the covered property or its use. We may cancel this Contract
if Your Vehicle is found to be modified in a manner not recommended by the manufacturer,
or if Your Vehicle is found to be used as a Commercial vehicle and the applicable
surcharge has not been marked in the Registration Information, and payment has not been
received for this surcharge. If We cancel Your Contract, You will be entitled to
a refund on the unearned Contract fee according to the pro-rata method reflecting the
greater of the days in force or the miles driven based on the term/miles selected and the date
Coverage begins, no administrative fee will be deducted. In the event We cancel
this Contract, written notice will be sent to your last known address at least 15 days
prior to cancellation with the effective date of the cancellation.
- You may cancel this Contract at anytime. If You have made no
claim and Your request for cancellation is within 30 days, the full price You
paid for the Service Contract will be refunded and no administrative fee will be
deducted. If You have made a claim under the Contract, or if Your
request is beyond the first 30 days, We will refund to You an amount based on the
pro-rata method, less a $25.00 administrative fee. If Your Contract was financed, the
outstanding balance will be deducted from any refund, however, You will not be charged
for claims paid or repair service fees. If You cancel this Contract and the
refund is not processed within 45 days, a 10% penalty will be added to the refund for every 30
days the refund is not paid. The total amount of all authorized claims will be deducted from all refunds.
Road Club Membership Services are provided by Brickell Financial Services Motor Club, Inc. dba Road America Motor Club with additional offices at 6100 Neil Road, Suite #500, Reno, Nevada 89511. County of Washoe.
NEW HAMPSHIRE
PROVISIONS OF THIS VEHICLE SERVICE CONTRACT SECTION - Item b. is deleted and replaced with
the following:
- To transfer, the following must be submitted to the Administrator within 30 days of the
change of ownership to a subsequent individual purchaser:
Original Contract and Registration Information; and name and address of new owner,
date of sale to new owner, current mileage.
CANCELLATION OF VEHICLE SERVICE CONTRACT SECTION - Item c. is deleted and replaced with the
following:
- If this Contract is cancelled within the first sixty (60) days and no claims have been
filed, We will refund the entire Contract charge paid. If this Contract is
cancelled after the first sixty (60) days or a claim has been filed, We will refund an
amount of the Contract charge according to the pro-rata method reflecting the greater of
the days in force or the miles driven based on the term of the plan selected and the date
Coverage begins. In the event of cancellation, the lienholder, if any, will be named on
a cancellation refund check as their interest may appear. The total amount of all authorized claims will be deducted from all refunds.
NEW YORK
Section 196b of New York General Business Law requires an automobile dealer to provide a warranty
covering certain classes of used motor vehicles as follows:
Used vehicles with 36,000 miles or less at the time of sale
Provides Coverage for 90 days or 4,000 miles, whichever occurs first.
Used vehicles with more than 36,000 miles but less than 80,000 miles at the time of sale
Provides Coverage for 60 days or 3,000 miles, whichever occurs first.
Used vehicles with 80,000 miles or more but no more than 100,000 miles at the time of sale
Provides Coverage for 30 days or 1,000 miles, whichever occurs first.
The vehicle You have purchased may be covered by this law. If so, the following is added to
this Contract: In addition to the dealer warranty required by this law, You have
elected to purchase this Contract, which may provide You with additional protection
during the dealer warranty period and provides protection after the dealer warranty has expired.
You have been charged separately only for this Contract. The required dealer warranty
is provided free of charge. Furthermore, the definitions, Coverages and exclusions stated in
this Contract apply only to this Contract and are not the terms of the required dealer
warranty.
ROAD CLUB MEMBERSHIP SERVICES - Legal Defense Expense Reimbursement is not available by law to residents of New York. Road Hazard Tire is not available.
NORTH CAROLINA
CANCELLATION OF VEHICLE SERVICE CONTRACT SECTION -Item c. is deleted and replaced
with the following:
- If this Contract is cancelled within the first sixty (60) days and no claims have been
filed, We will refund the entire Contract charge paid. If this Contract
is cancelled after the first sixty (60) days or a claim has been filed, We will refund
an amount of the Contract charge according to the pro–rata method reflecting the greater
of the days in force or the miles driven based on the term of the plan selected and the date
Coverage begins, less an administration fee of $25 or 10% of the pro–rata refund amount,
whichever is less. In the event of cancellation, the lienholder, if any, will be named on a
cancellation refund check as their interest may appear. The total amount of all authorized claims will be deducted from all refunds.
OKLAHOMA
Disclosure Statement: This service warranty is not issued by the manufacturer or wholesale
company marketing this product. This warranty will not be honored by such manufacturer or wholesale
company.
CANCELLATION OF VEHICLOE SERVICE CONTRACT Section - Item c is deleted and replaced with the
following:
- If this Contract is cancelled within the first sixty (60) days and no claims have been
filed, We will refund the entire Contract charge paid. If this Contract is
cancelled after the first sixty (60) days or a claim has been filed, We will refund an
amount of the Contract charge according to the pro-rata method reflecting the greater of
the days in force or the miles driven based on the term of the plan selected and the date Coverage
begins. An administration fee of 10% of the pro-rata refund amount will be applied if this Contract
is cancelled by You. In the event of cancellation, the lienholder, if any, will be named
on a cancellation refund check as their interest may appear. The total amount of all authorized
claims will be deducted from all refunds.
Road Club Membership Services are provided by Brickell Financial Services Motor Club, Inc. dba Road America Motor Club with additional offices at First National Building, #735, 120 North Robinson, Oklahoma City, Oklahoma 73012, County of Oklahoma.
RHODE ISLAND
Section 31-5.4 of Rhode Island General Business Law requires an automobile dealer to provide a
warranty covering certain classes of used motor vehicles as follows:
Used vehicles with 36,000 miles or less at the time of sale
Provides Coverage for 90 days or 4,000 miles, whichever occurs first.
Used vehicles with more than 36,000 miles but less than 100,000 miles at the time of sale
Provides Coverage for 30 days or 1,000 miles, whichever occurs first.
The vehicle You have purchased may be covered by this law. If so, the following is added to
this Contract: In addition to the dealer warranty required by this law, You have
elected to purchase this Contract, which may provide You with additional protection
during the dealer warranty period and provides protection after the dealer warranty has expired.
You have been charged separately only for this Contract. The required dealer warranty is
provided free of charge. Furthermore, the definitions, Coverages and exclusions stated in
this Contract apply only to this Contract and are not the terms of the required dealer
warranty.
SOUTH CAROLINA
If You have any questions regarding this Contract, or a complaint against the Obligor,
You may contact the South Carolina Department of Insurance at 300 Arbor Lake Drive, Columbia,
South Carolina 29223, (803) 737-6180.
CANCELLATION OF VEHICLE SERVICE CONTRACT SECTION - Item b. is amended by adding
the following:
- If We cancel this Contract We shall mail a written notice to You at the
last known address held by Us at least 15 days prior to cancellation, providing You
with notice of cancellation date and the reason for cancellation. However, prior notice is not
required if the reason for cancellation is non-payment of the provider fee, a material
misrepresentation by the Service Contract holder to the provider, or a substantial breach
of duties by the Service Contract holder to the provider, or a substantial breach of duties by the Service Contract holder relating to the covered product or its use.
Items c. is deleted and replaced with the following:
- If this Contract is cancelled within the first sixty (60) days and no claims have been
filed, We will refund the entire Contract charge paid. If this Contract is
cancelled after the first sixty (60) days or a claim has been filed, We will refund an
amount of the Contract charge according to the pro-rata method reflecting the greater of
the days in force or the miles driven based on the term/miles selected and the date Coverage
begins, less a twenty-five ($25.00) dollar administrative fee. In the event of cancellation,
the lienholder, if any, will be named on a cancellation refund check as their interest may
appear. A ten percent penalty per month shall be added to a refund that is not paid or credited
within 45 days after return of the Service Contract to the provider. The total amount of all authorized claims will be deducted from all refunds.
TEXAS
If You have any questions regarding the regulation of the Service Contract provider
or a complaint against the Obligor, You may contact the Texas Department of Licensing &
Regulation, 920 Colorado, P.O. Box 12157, Austin, Texas 78711, (800) 803-9202.
CANCELLATION OF VEHICLE SERVICE CONTRACT SECTION- Item b. is amended by adding the
following:
- If We cancel this Contract We shall mail a written notice to You at the
last known address held by Us before the fifth day proceeding the effective date of
cancellation. The notice will state the effective date and the reason for the cancellation.
However, prior notice is not required if the reason for cancellation is nonpayment of the
provider fee, a material misrepresentation by the Service Contract holder to the provider,
or a substantial breach of duties by the Service Contract holder relating to the covered
product or its use.
Item c. is amended by adding the following:
- If a Service Contract is cancelled under this section and the provider does not pay
the refund or credit the Service Contract holder's account before the 46th day after the
date of the return of the Service Contract to the provider, the provider is liable to
the Contract holder for a penalty in an amount not to exceed 10 percent of the amount
outstanding per month.
ROAD CLUB MEMBERSHIP SERVICES – Road Hazard Tire is not available.
UTAH
Note: Coverage afforded under this Contract is not guaranteed by the Property and
Casualty Guarantee Association.
CANCELLATION OF VEHICLE SERVICE CONTRACT SECTION- Item b. is deleted and replaced
with the following:
- We may cancel this Contract for the following reasons by sending to You
notice of cancellation and the reason for cancellation, via first class mail, to your last known
address:
- We may cancel this Contract for non-payment of the Contract charge.
Such cancellation will be effective 10 days after mailing of notice.
- We may cancel this Contract for misrepresentation of a claim. Such cancellation will be effective 30 days after mailing of notice.
WASHINGTON
CANCELLATION OF VEHICLE SERVICE CONTRACT SECTION - Items a. and b. are deleted and
replaced with the following:
- You may cancel this Contract by returning it to the Administrator. An
odometer statement indicating the odometer reading at the date of the request will be required.
A ten percent (10%) penalty will be added to any refund that is not paid within 30 days of return
of the Contract to the Administrator.
- We may cancel this Contract for non-payment of the Contract Charge, or
for misrepresentation in obtaining this Contract or in the submission of a claim. If
cancelled, written notice of cancellation, including the actual reason for the cancellation, will
be mailed to the last mailing address known to the Administrator at least:
- 10 days before the effective date of cancellation if cancelled for non-payment of the
Contract charge.
- 45 days before the effective date of cancellation if cancelled for any other reason.
- If You cancel this Contract within the first sixty (60) days and no claims have been filed, We will refund the entire Contract charge paid. If You cancel this Contract after the first sixty (60) days or a claim has been filed, We will refund an amount of the Contract charge according to the pro-rata method reflecting the greater of the days in force or the miles driven based on the term/miles selected and the date Coverage begins, less a twenty five ($25.00) dollar administrative fee. In the event of cancellation, the lienholder, if any, will be named on a cancellation refund check as their interest may appear.
ROAD CLUB MEMBERSHIP SERVICES – Road Hazard Tire is not available.
ALABAMA
CANCELLATION OF VEHICLE SERVICE CONTRACT SECTION - the following is added to Item d.: No administration fee will be charged if We cancel Your Contract.
MISSISSIPPI
Road Club Membership Services are provided by Brickell Financial Services Motor Club, Inc. with additional offices at 631 Lakeland East Drive, Flowood, Mississippi 39208.
MONTANA
Road Club Membership Services are provided by Brickell Financial Services Motor Club, Inc. dba Road America Motor Club with additional offices at 40 West Lawrence, Helena, Montaana 59601.
NEBRASKA
CANCELLATION OF VEHICLE SERVICE CONTRACT SECTION - Item b.is amenda by adding the following: b.  If We cancel this Contract, We will give You sixty (60) days notification, except for non-payment, which will be ten (10) days notification.
NEW MEXICO
Road Club Membership Services are provided by Brickell Financial Services Motor Club, Inc. dba Road America Motor Club with additional offices at 123 East Marcy, Santa Fe, New Mexico 87501, (phone 505-983-9122). In the event that 24-hour roadside assistance service is unobtainable by Road America, You will receive a refund of the payments made by You according to the Coverage limits outlined by Road Club Membership Services. You must first contact Road America for authorization to obtain independent services.
.
WYOMING
Road Club Membership Services are provided by Brickell Financial Services Motor Club, Inc. dba Road America Motor Club with additional offices at 1720 Carey Avenue, Cheyenne, Wyoming 82001. In the event that 24-hour roadside assistance service is unobtainable by Road America, You will receive a refund of the payments made by You according to the Coverage limits outlined by Road Club Membership Services. You must first contact Road America for authorization to obtain independent services.
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